BeyondTrust Support descripción

You can dramatically broaden service desk reach with the new BeyondTrust Android Customer Client. Employees and end users with popular Android-powered mobile devices can get the fullest support they need to be more productive while mobile. Support reps can securely chat, co-browse a web site or app on the end user's mobile device, view screen shots that the end user captures, and even push status updates to mobile employees and end users right from the BeyondTrust Rep Console.

Feature Overview:
Screen Sharing - Share your device’s screen in real-time.
Bomgar InSight - Extend your representative’s vision by streaming live video.
Co-Browse - Browse websites and applications with your representative.
Chat - Chat back and forth with your representative.

Note: The BeyondTrust Android Customer Client works with existing BeyondTrust installations with version 18.1 or greater and support sites with trusted CA-signed certificates.